Last updated: [11-2-2026]
Thank you for shopping with Purrfetch . Below you’ll find everything you need to know about how your order is processed and delivered.
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you’ll receive a confirmation email with shipping and tracking details.
Delivery Times
Estimated delivery times are:
- UK: 7–14 business days
- International: 10–20 business days
Delivery times are estimates and may vary depending on location, carrier, or seasonal demand.
Shipping Costs
Shipping costs are free / calculated at checkout (adjust to suit your store).
Tracking Information
Once your order has shipped, you’ll receive a tracking number via email.
Please allow a few days for tracking information to update.
Address Accuracy
Customers are responsible for providing an accurate shipping address at checkout. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details.
Delays
While we do our best to ensure timely delivery, occasional delays may occur. If your order has not arrived within the estimated delivery timeframe, please contact us and we’ll be happy to assist.
Contact Us
If you have any questions about shipping, please contact us.